Please read the following testimonials:
“Cindy Smith was recognized and rewarded for processing over $920,000.00 in WEDnetPA training which resulted in $44,721 in net income to the college.
“I personally worked with Cindy on the WEDnetPA and CJT grant documentation between 2004 and 2011 and can attest to the fact that she is meticulous in keeping records audit-ready – an important part of our department’s operation of maintaining master files of all workforce contracts.
During that same period, between 2004 and 2011, she also established positive, productive working relationships within the department, with the business office, with the statewide WEDnetPA office, and with workforce clients. These positive traits of cooperation and teamwork are critical to the success of our department.
“Cindy has successfully implemented changes to the reporting system that has increased fiscal and programmatic accountability. suggestions for tracking clients and programs have made a positive impact.
She also has suggested well-regarded ideas for using our workforce database to gather additional data to verify our self-reported data on sales, accounts, and students.
“Cindy has met objectives from the last reporting process. She has increased her knowledge and skills in the WEDnetPA approval process and acts as a check for proposals submitted.
Cindy has increased her awareness and knowledge of advanced manufacturing programs to better direct and respond to client calls. Cindy has taken on the banner of managing contracting, billing, and registration for Literacy programs. It is a tremendous load of work, and she is adjusting well.”
“Cindy continues to be a valuable asset to the organization.
She is thorough, extremely detail-oriented, and knowledgeable of workforce policies and procedures. Her attention to detail and follow-through have saved not only time but college resources as well. She always does what is expected and required, but often goes above and beyond to be sure we are able to provide quality, affordable training solutions for business and industry. She also works well independently as needed, but also contributes well as part of the workforce team, and with others.”
“Cindy continues to do an excellent job in her role of Workforce Administrative Assistant.
She attends to her duties professionally, and in a timely manner. Cindy continues to provide an excellent level of quality and consistency in her work. She has taken on several roles that have helped the Workforce Director and fellow Workforce Representatives in their work, including managing detailed marketing lists, providing feedback on marketing materials, and proofing marketing copy and correspondence that leaves the office. She has a customer service orientation in her work and continually strives to assist our clients as well as general college client in a timely and professional manner.”
“Cindy did an outstanding job of transitioning to a new supervisor during this past year.
I implemented some new procedures and processes that were new and Cindy was very quick to adapt to some new ways of doing business. She has a customer service orientation in her work and continually strives to assist our clients as well as general college clients in a timely and professional manner.”
“Cindy achieved the highest percentage of invoices processed to 86.26% which Exceeds State Standards.
Comments made by the Director of WEDnetPA in Harrisburg, PA indicate an excellent job throughout the year with a good understanding of guidelines and policies.
She customized 21 letters that were mailed to Senators and State Legislators, to inform them of the companies in their district and how WEDnetPA made a positive impact. She has an EXCELLENT rapport with client companies, external customers, and employees in the business office. She established trusting relationships with company contact, including company executives. She developed and assembled materials used for the WEDnetPA Orientation sessions.”
“Cindy has excellent detail work and follow-up.
She has a positive aggressiveness to move WEDnetPA forward toward our goals. She has a creative approach to invoicing.”
“In an effort to increase client understanding of the WEDnetPA invoicing process,
Cindy continues to improve the WEDnetPA orientation training materials. The materials that she creates are very user friendly and a targeted reference resource.”
“As the department continues to focus on increasing revenues,
Cindy’s ability to create and manipulate the WEDnetPA Access Database will allow us to customize and target marketing efforts. In addition, the database will allow ongoing focused communication with WEDnetPA clients to encourage timely submission of invoicing documentation, encouraging timely submission of invoicing documentation from which will alleviate processing bottlenecks and improve our usage of WEDnetPA grant funds.”
“Cindy is very methodical and organized
with both the WEDnetPA and CJT documentation for the state. She is dedicated to accuracy and has earned the respect of our partners at the MRC, the department team, and the State WEDnetPA office.”
“As our department continues to focus on increasing business development,
Cindy supports our efforts by working with our Associate Dean and Instructional Technology Technicians to make our web pages easy to find and up=to=date. Cindy’s web design skills are a valuable resource to our department.”
“Cindy co-developed a WEDnetPA invoicing workshop
complete with training materials, handouts, and interactive practice exercises to aid WEDnetPA clients in their WEDnetPA invoice submissions. Cindy has also created email lists to enable the departments to market KCCC programs to WEDnetPA clients.”
“There is a great deal of flexibility required to meet the support needs of our growing department.
Cindy is a valuable resource. She is committed to the objectives of our team and is willing to change cadence as focus shifts. Due to the changes by the Department of Community Economic Development interpreting CJT guidelines, a position was eliminated. With this change, Cindy’s responsibilities with CJT clients have increased. Cindy has agreed to work an additional five hours a week to work in tandem with the Director and Associate Dean to support the needs of the remaining CJT state grant.”
“Cindy is committed to our team, our department, and the college.
She is customer-focused and works hard to handle client problems quickly and efficiently resulting in win=win outcomes that make clients feel “it is easy to do business with the college”. Cindy’s dry sense of humor and even keel make her a pleasure. Her accuracy and commitment make her a treasure. I’m proud to work side by side with Cindy.”
“Cindy recognizes the importance of and performs with a high degree of accuracy
which is critical in tracking, processing, and reporting both our WEDnetPA and CJT grant activity. She has established an effective system for record retention for both grants so all records are audit-ready. Cindy uses communication skills to bolster the image of our department and the college.”